HP Wide Vision FHD IR Camera quality is too grainy and purple

[bssjagadeesh]

I am using HP ENVY x360 Laptop - 15t B100 CTO  purchased in 2019 which has HP Wide VIsion FHD IR Camera.

The image quality of Camera is extremely low it looks like a VGA quality..Below are the driver details.. I tried to update with latest one and ending up that this is latest version.

Below is the image quality... I really dont understand FHD camera how can provide VGA quality video and I am not find out solution for anywhere in hp community pages.

 I searched whole HP world and i see all images or videos are related older versions... 

[KrazyToad]

@bssjagadeesh

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.