HP Wide Vision FHD IR Camera quality is too grainy

[hmcbga84]

The camera doesn't seem FHD. I downloaded the HP Support Assistant as I read it in another post but when I click on the Update button nothing happens. 

Camera not FHD

Edit: For some reason the image doesn't show but you can find it here: https://prnt.sc/11t2vcu 

[hmcbga84]

Update: I hope this helps you, it took me hours of research and updates trying to figure out how to improve the quality of the camera until finally an HP Representative explained it very well. 

"FHD would refer to 1080P. I see that the picture dimensions is 1920x1080. And the camera resolution would be 1.3Mp for the ones on the laptops. We will not get a resolution of 5MP or the pictures that we get from the front camera of the phones."

So basically there is no problem with the camera. It comes like this so you can stop wasting your time trying to improve it 🙂.

Greetings.