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- HP Z4000 Dongle

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02-27-2024 08:15 AM
I lost my receiver and i need solution as i live in egypt and i cant find any hp store that can help me and i dont want to buy another one so any suggestions?
If there is any place in egypt i can buy the receiver from that would be great
02-27-2024 08:31 AM - edited 02-27-2024 08:44 AM
What receiver are you referring to?
What device is it supposed to connect to?
A mouse dongle is delivered with a USB dongle that is uniquely keyed to them at the factory.
It is not replaceable since it is sold as a pair with the mouse.
You do not have to buy replacement wireless HP branded mouse. You can purchase other brands, as an example, Logitech or another. They will work.
Use the internet and your preferred search engine to find a wireless mouse that meets your specifications.
You can even use USB wired mouse as a temporary workaround
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