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‎09-01-2021 04:02 PM

HP Recommended
Product: HP Z4000 Wireless Mouse

i have lost the USB receiver of HP Z4000 wireless mouse. Do you have any solution for getting a new USB reciever?

And I cant contact the hp support to order new reciever as everytime I write my Serial number they say that it is wrong

product number: H5N61AA

I am in Egypt so if there any place I could get this reciever from

Category:
2 REPLIES 2

‎09-01-2021 05:37 PM

HP Recommended

@Ahmed2317 

 

From the following specs

                https://ssl.www8.hp.com/il/en/products/oas/product-detail.html?oid=18161498

 

It does support  HP Link-5 technology therefore you can buy an HP Link-5 dongle/receiver to use with your existing mouse. The flowing Guide shows you how to re-connect

 

           https://support.hp.com/au-en/document/c03128368

 

Regards.

BH
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‎09-01-2021 06:09 PM

HP Recommended

From where to buy HP Link-5 USB micro receiver

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