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HP ZBook 15u G6 Mobile Workstation

I just purchased an HP ZBook 15u G6 and the Integrated Intel I219-LM Gigabit Network Connection (vPro configurations) or 

Integrated Intel I219-V Gigabit Network Connection (non-vPro configurations) NIC does not appear in Windows 10 Device Manager.
 
Does anyone have any ideas?
How do I know if this specific computer was equipped with it from the factory?
It does have an RJ45 Port but the lights do not light up when a cable is attached.
2 REPLIES 2
HP Recommended

@KyleBowers 

 

Did you upgrade/downgrade your machine ? Your machine should have 1 of the following 2 options

 

  • Intel Ethernet Connection I219-LM 10/100/1000 (vPro)
  • Intel Ethernet Connection I219-V 10/100/1000 (non-vPro)

Please download and install   https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104313.exe  to see how we go

 

Hope this helps.

 

Regards

BH
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I purchased it last week from Amazon as a Renewed product, is it possible to disable the NIC in the BIOS?

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