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‎01-19-2018 03:43 AM

HP Recommended
Product: HP ZBook 17 G2 Mobile Workstation
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I have an HP ZBook 17'' G2, product number J8Z38EA#UUZ and I wanted to expand the RAM. The pc had an initial 8GB of RAM and just out of the box I added 2 banks of 4GB each to go to 16GB, but now that I want to go to 32GB, I can't find the position of the initial 8GB RAM the pc shipped with.
Since I can easly access to the added RAM, I wanted to know if somebody knew if the original 8GB of RAM is welded to the motherboard? Can I really go up to 32GB with this model? Is there a reason why the RAM is not all in the same place?
Thanks fot the attention, waiting for answers.

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2018 05:03 AM - edited ‎01-19-2018 05:06 AM

HP Recommended
"The computer has four memory slots. Expansion memory slots are located in a compartment on the
bottom of the computer. Primary memory slots are located under the keyboard."
 
The original 4GB memory modules are in the primary memory slots.
 
Unfortunately, I have not been able to find a video that depicts upgrading memory for your ZBook. Pages 55-61 in the Maintenence & Service guide does have images and descriptions of how to access the modules.
 
Maintenence & Service guide for your ZBook in pdf format.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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1 REPLY 1

‎01-19-2018 05:03 AM - edited ‎01-19-2018 05:06 AM

HP Recommended
"The computer has four memory slots. Expansion memory slots are located in a compartment on the
bottom of the computer. Primary memory slots are located under the keyboard."
 
The original 4GB memory modules are in the primary memory slots.
 
Unfortunately, I have not been able to find a video that depicts upgrading memory for your ZBook. Pages 55-61 in the Maintenence & Service guide does have images and descriptions of how to access the modules.
 
Maintenence & Service guide for your ZBook in pdf format.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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