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HP Recommended
HP ZBook
Microsoft Windows 10 (64-bit)

Extended test routine only runs up to this error
Could not find file '\\.\PhysicalDrive-1'.
ReportFailure 1
TestFailed.
EndOfTest

 

All subsequent tests no longer take place because the software aborts with the message:

              The application was terminated unexpectedly. No log was created.

1 REPLY 1
HP Recommended

Hi,

There could be a problem with the physical drive especially if they are HDD drives.

what drives do you have in the machine? HDD or SSD

What happens when you run the hard drive test?

 

Hope it helps,

David

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