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- HP-ZBook 17-G2

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03-19-2024 04:56 AM
Product: HP ZBook
Operating System: Microsoft Windows 10 (64-bit)
Extended test routine only runs up to this error
Could not find file '\\.\PhysicalDrive-1'.
ReportFailure 1
TestFailed.
EndOfTest
All subsequent tests no longer take place because the software aborts with the message:
The application was terminated unexpectedly. No log was created.
1 REPLY 1
03-19-2024 06:18 AM
Hi,
There could be a problem with the physical drive especially if they are HDD drives.
what drives do you have in the machine? HDD or SSD
What happens when you run the hard drive test?
Hope it helps,
David
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