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10-26-2022
07:09 AM
- last edited on
10-26-2022
10:20 AM
by
MayS
Hi, I got a laptop HP Pavilion-15-cd004no which needs a new battery.
Anyone knows the battery code number to order a new one?
Thanks
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Accepted Solutions
10-26-2022 07:21 AM - edited 10-26-2022 07:23 AM
Possibly it is
920070-855 | Assembly-battery 3C 41Whr 3.6Ah LI TF |
I had to guess at your product id and picked 1GR22LA
Your laptop is listed here https://partsurfer.hp.com/partsurfer?searchtext=15-Cd004
but there are several product IDs
Please look for your product ID and then verify the battery part number here
https://partsurfer.hp.com/partsurfer/
look for a label like the following
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-26-2022 07:21 AM - edited 10-26-2022 07:23 AM
Possibly it is
920070-855 | Assembly-battery 3C 41Whr 3.6Ah LI TF |
I had to guess at your product id and picked 1GR22LA
Your laptop is listed here https://partsurfer.hp.com/partsurfer?searchtext=15-Cd004
but there are several product IDs
Please look for your product ID and then verify the battery part number here
https://partsurfer.hp.com/partsurfer/
look for a label like the following
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-26-2022 10:01 AM
Hi BeemerBiker,
Thank you for your prompt response.
The laptop´s ID is 2BR84EA#UUW, which is not on the Product number list.
However, I manage to get the Maintenace manual for this laptop which specifies, as you accurately mentioned,
(15) Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-855 (battery type TF03XL)
I do appreciate your response!
10-26-2022 11:21 AM - edited 10-26-2022 11:24 AM
@JoCeLu wrote:Hi BeemerBiker,
Thank you for your prompt response.
The laptop´s ID is 2BR84EA#UUW, which is not on the Product number list.
However, I manage to get the Maintenace manual for this laptop which specifies, as you accurately mentioned,
(15) Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-855 (battery type TF03XL)
I do appreciate your response!
I am glad you got it!
You might be happy to know that 2BR84EA#UUW is one of the laptops supported at the HP Cloud Recovery website
You can always go there and download the original software for your laptop.
https://d34z73bbtpzgej.cloudfront.net/
Hopefully it is windows 11 and not 10 or something older!
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it