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HP Recommended
HP Pavilion Laptop PC 15-eg0000 (45W37AV)
Microsoft Windows 11

Hi there, I have a HP Pavillion Laptop PC 15-eg0000 and there is a weird issue that is going on when I shut it down. When I do shut my PC down, it doesent stop powering my mouse that is connected and results in battery loss the next day. I am using Windows 11. What do I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Enter the BIOS and disable sleep and charge or simply disconnect the mouse from the laptop.



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View solution in original post

3 REPLIES 3
HP Recommended

Enter the BIOS and disable sleep and charge or simply disconnect the mouse from the laptop.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Are you sure this is safe. Will this affect any of the computer's functions?

HP Recommended

Yes. It is completely safe.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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