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‎12-02-2023 07:33 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)
Operating System: Microsoft Windows 11

After the release of WIN 11 23H2 update around Mid-Nov'23, HP Pav X360 14 Convertible PC 14 - dy0000 laptop's touch pad has started behaving erroneously. It hardly works for 5-10 mins, and that too occasionally and stops working. Problem seems to be with "Power Management" of ELAN touchpad which has been impacted due to non-availability of latest HP compatible driver. 

 

Requesting to release - Win 11 23H2 ELAN touchpad driver ASAP.

Category:
28 people had the same question
5 REPLIES 5

‎01-30-2024 10:48 AM

HP Recommended

did you find any solution ??

 

1 person found this reply helpful
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‎02-05-2024 01:39 PM

HP Recommended

Has anyone resolved this?  I have done everything and it seems to always lead back to this need for the "Win 11 23H2 ELAN touchpad driver".  But it doesn't exist.

1 person found this reply helpful
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‎02-05-2024 01:40 PM

HP Recommended

did you ever have luck?

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‎02-05-2024 05:36 PM

HP Recommended

No, and I had to sell off my laptop 

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‎02-05-2024 05:37 PM

HP Recommended

No, I had to sell off my laptop

1 person found this reply helpful
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