• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-08-2019 10:46 PM

HP Recommended
Product: HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

HP envy 15t-j100 i4702mq upgarade SSD 2.5" but sata 6gb/s not support, I upgrade ssd for old hdd, samsung 860 evo 500gb but samsung magican report sata 3gb/s and i check some hard drive software for info laptop used sata 3gb/s not support sata 6gb/s. this is right? cause i check speed ssd 280mb/s 

4 REPLIES 4

‎06-09-2019 01:50 AM

HP Recommended

Hi,

Yes, I believe it has a 3Gb/s port on it as the drives that came in it where 3Gb/s drives.

Anyway, the SSD will still be much faster than a regular HDD.

 

http://h10032.www1.hp.com/ctg/Manual/c04091762

 

Regards,

David

 

Was this reply helpful? Yes No

‎06-09-2019 03:41 AM

HP Recommended

So, how can I have sata port 6gb/s to speed ssd

Was this reply helpful? Yes No

‎06-09-2019 03:50 AM

HP Recommended

Hi,

It is not possible, as the controllers are on the motherboard.

You could check the actual ports with software such as SiSoftware to see SATA interface

https://www.sisoftware.co.uk/download-lite/

 

Regards,

David

Was this reply helpful? Yes No

‎06-09-2019 05:46 AM

HP Recommended

I don't know, HP Elitebook Folio 9470M  i7-3687U support sata III 6gb/s. my laptop hp envy 15t i7 4702mq support only sata II 3gb/s ? why not ? please help

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.