HP envy ts15 15-j040us

[James15ts]

Hello

I have a HP Envy TS 15

15-j040us

the hinges have stripped out of the plastic (the Cover side is fine) are there replacement plastics for the hinge screws ?

Thanks

James

[Huffer]

You may need to replace the whole base assembly. 

[James15ts]

Thanks - looks like the other hinge side screws are in the palmrest piece - any thoughts as to where to get for a reasonable price ?

[Huffer]

If I can get the right HP Part Number I have about a 98% success rate finding the part. Here is the Service Manual:

Manual 

Exploded diagram on p. 21. With hinges, the parts that usually get destroyed are the hinges themselves, the back cover of the display case and the base assembly (the tub where the motherboard goes). The hinges generally bolt into the base assembly on the bottom and the back of the screen housing at the top. You have to disassemble and carefully examine what has actually been torn up. There is no way to repair the damage although we have had people come up with all kinds of efforts to use Gorilla Glue and other concoctions. The only permanent fix is to replace the hinges and any damaged chassis components. That is why almost nobody actually carries through and does the repair because it is costly and a lot of work. But post back if you want help doing it. 

[James15ts]

Thanks - the hinges are fine - the screw holes all are broke - the little brass inserts have all pulled out - I believe I need the palm rest piece - cannot find any !

my solution will be to drill a hole all the way thru and put a proper nut and bolt ! Thanks

[James15ts]

720570-001 palm rest / top cover ..

looks like about $150 on ebay ... kind of silly to spend $150 on a $50  laptop

a really poor design when ya get in there and look at it !!!

[Huffer]

Could likely find it somewhat cheaper but not less than $50. You see why so few actually get repaired.

[James15ts]

thanks - would lake one for $50 !