HP envy x360 Ram upgrade

JC-18 · ‎12-10-2022

I have an Hp envy x360 15-e1055wm would I be able to upgrade the RAM?

Paul_Tikkanen · ‎12-10-2022

Hi:

Yes, your notebook has two memory slots and can support up to 2 x 32 GB of memory according to the Crucial memory report.

You can do this to see how much memory your notebook can actually support:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

The link to the maintenance and service guide on the support page can be found at the link below.

There is some conflicting information in the manual.

Chapter 1 indicates that the memory cannot be upgraded as it is part of the system board.

Chapter 3 has the list of system boards with no mention of how much memory they come with.

Chapter 5 of the manual has a procedure to remove and replace the memory.

Here is a service video for the model series which shows the memory can be replaced.

Here is the video for how to remove the base enclosure:

Here is the video for how to remove the battery.

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