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‎04-18-2020 02:56 PM

HP Recommended
Product: hp flashdrive 16gb
Operating System: Microsoft Windows 10 (32-bit)

Once I stick the flashdrive in the USB port, it shows under computers, but when I click on it to open files, it takes forever to open, then when I click on a picture, even just to view, it takes like an hour or more to open. I'm trying to move all to an external hard drive, sometimes it will work, after 1-2 days of transfer, other times it freezes completely. Any advice?

1 REPLY 1

‎04-21-2020 10:39 AM

HP Recommended

@tcrave888

Thank you for posting on the HP Support Community.


Don’t worry, I assure you I will try my best to get this sorted.

 

Support for HP Pen Drive is limited to email support. I would suggest you contact PNY support through this link.

I hope that answers your question and you have a great day!

 

Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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