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HP Recommended
HP 15-AY517TX
Microsoft Windows 10 (64-bit)
  1.  lapotop on boot up showed that smart check detected an imminent failure in hard disk please back up data so did a long DST on hard drive and it wouldn't go through after 10% of doing a long DST on hard disk it gave me a error code 

Code is - UCVVU2-8MK9MQ-XD7UQJ-618NO3

 

AFTER A few rebootss laptop works fine now but it takes about 20-30 minutes to just boot 

So is this a hard disk failure and I need to replace it ???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you have gotten any data you needed from the drive, you were fortunate.

 

You probably can't fix it.  You can run the checkdisk command to see if you can repair any bad sectors, but most likely the drive is going to quit working altogether in a very short while.

 

See this link.

 

https://www.techjunkie.com/fix-hard-drives-chkdsk-windows-10/

 

You did get a lifetime Windows license with your notebook.

 

The product key is hidden in the BIOS, and you don't need it to reinstall W10.

 

Just follow the instructions I posted above regarding the HP cloud recovery software to reinstall W10.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Full Test Failure, does mean that the hard drive needs to be replaced and the operating system reinstalled.

 

You may want to consider replacing the failed mechanical hard drive with a better performing, normally more reliable solid state drive (SSD).

 

Below is the link to the service manual for your notebook.  The HDD R & R procedure can be found in chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

After you replace the hard drive, you can reinstall W10 by using the HP cloud recovery client utlity.

 

Below is the info link for how to create the W10 installation media.

 

https://support.hp.com/in-en/document/c06162205

HP Recommended

So there is no hope to repair the drive right ?its a lost cause?

 

When I guyed this HP notebook I got window free for lifetime but never got the key ,so if I install a new ssd or HDD do I need to buy windows again 

HP Recommended

If you have gotten any data you needed from the drive, you were fortunate.

 

You probably can't fix it.  You can run the checkdisk command to see if you can repair any bad sectors, but most likely the drive is going to quit working altogether in a very short while.

 

See this link.

 

https://www.techjunkie.com/fix-hard-drives-chkdsk-windows-10/

 

You did get a lifetime Windows license with your notebook.

 

The product key is hidden in the BIOS, and you don't need it to reinstall W10.

 

Just follow the instructions I posted above regarding the HP cloud recovery software to reinstall W10.

HP Recommended

Thanks you ,I will get it replaced then ,only reason I asked if it can be fixed or not because I have a insurance but they won't replace it unless its in working condition ,well good news for me I can get it replaced now 

HP Recommended

You're very welcome.

 

I guess that insurance came in handy!

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