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HP laptop 15-da1xxx this model laptop have keyboard light ?

1 ACCEPTED SOLUTION

Accepted Solutions
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You can find your PC's product number by clicking on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

 

Post the product number you see there.

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5 REPLIES 5
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Some models do and some don't.

 

Need to know the exact model number or product number if you want an answer on a specific model.

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Okay then how to check 

HP Recommended

You can find your PC's product number by clicking on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

 

Post the product number you see there.

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Product no-7NL56PA#ACJ

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The product number you posted indicates that your notebook is a HP 15-da1074tx

 

Below is the link to the parts list:

 

HP PartSurfer

 

The keyboard part number and description is:

 

L20387-002
TOP COVER W/ KB JTB INDIA

 

Below is the link to the service manual:

 

HP 15 Laptop PC Maintenance and Service Guide

 

Chapter 3 has the list of parts.

 

Chapter 3, page 17 indicates that part number is for a top cover with a non-backlit keyboard.

 

Keyboard, no backlight, jet black L20387-xx1

 

The keyboard country codes are on page 77 and 002 = India.

 

The other way you can tell is that there is no function key with a keyboard icon with 'light rays' above the keyboard icon (usually the F4 key or F5 key).

 

An eBay listing with that part number:

 

New For HP 15-DA 15-DB Palmrest w/Non-Backlit Keyboard Touchpad L20387-001 Black | eBay

 

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