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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Where did you get the replacement battery? I would run a hardware diagnostic on the battery and AC adapter. Turn off and turn on and immediately tap esc then F2 and pick battery and AC adapter from component tests and please report advanced results here.
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