HP laptop is NOT charging Beyond 22 Percent !

[Yanam1]

Hi 

My HP laptop is NOT charging Beyond 22 Percent 

Please Help me 

[VikramTheGreat]

Hi @Yanam1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP laptop is not charging beyond 22%, this could be due to a few common issues. Let’s go through some steps to help you troubleshoot and fix it:

Step-by-Step Troubleshooting

1. Check Battery Health

• HP laptops often have a Battery Check Tool in the HP Support Assistant:
  • Open HP Support Assistant (search in Start Menu).
  • Go to Battery Check and run a diagnostic.
  • If the battery is weak or failing, it will show here.

2. Perform a Hard Reset

• Shut down the laptop.
• Unplug the charger.
• If the battery is removable, take it out.
• Press and hold the power button for 15–20 seconds.
• Reinsert the battery and plug in the charger.
• Turn it on and check if it charges past 22%.

3. Check for Battery Conservation Settings

• Some HP laptops have a battery conservation mode that limits charging to preserve battery life.
• Check in:
  • HP Command Center or BIOS settings
  • Or in Windows Settings > Power & Battery > Battery Health Manager

4. Update Battery Drivers

• Open Device Manager:
  • Expand Batteries
  • Right-click on Microsoft ACPI-Compliant Control Method Battery
  • Click Uninstall device
  • Restart your laptop (Windows will reinstall it automatically)

5. BIOS Update

• An outdated BIOS can cause battery issues.
• Visit HP’s official support site and enter your laptop model to check for BIOS updates.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support