HP laptop: temperature observation

[mtfeliciano]

I have an observation on my HP laptop:

The laptop's speaker surface (i.e. the surface area between the keyboard part and the hinge for the display screen) becomes hot to touch, whenever I play certain games. (ex. Overwatch 2)

1. Is that temperature observation / behavior normal or expected, when playing certain games?

2. Should I change anything in the laptop's settings, to address that temperature observation?

3. Will I need to enable (toggle ON) hardware-accelerated GPU scheduling?

[ub6424]

Hello @mtfeliciano 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we dive deeper ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Storage controllers>

--->>> Send screenshot

(3) Please report your results

[mtfeliciano]

Good afternoon,

Thanks for your feedback.
As you requested, here are the details from my HP laptop:

1. System Information:

OS Name: Microsoft Windows 10 Home Single Language
Version: 10.0.19044 Build 19044
System Model: HP Pavilion Gaming Laptop 15-dk1xxx
System SKU: 264Z3PA#UUF
Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 MHz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date: Insyde F.41, 05/09/2022
BaseBoard Product: 8741
BaseBoard Version: 02.50

2. Device Manager:

There seems to be no Other devices category, even after I enabled the Show hidden devices option under the View menu of Device Manager.

I have also attached here the screenshots from System Information and Device Manager of my HP laptop.

device manager (part 1)device manager (part 2)system information