HP mini wont detect the battery

[personhere]

Mini won't detect the battery, bought a new one and still won't see it. Downloaded HP's hardware detector and it didn't see it. Any thoughts?

[KrazyToad · Accepted solution]

@personhere

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and I see that the Notebook is not recognizing the Battery even after you replaced it.

This could be an issue with the Battery Connectors. 

Let's try reinstalling the battery drivers and check if that helps

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon

You can also run a Battery Test from the F2 diagnostic 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery
 

If the issue persists, you might have to contact our Phone Support and check for possible Service Options

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