HP mouse stops working randomly

[Praveen9654]

Hello, I have a hp mouse which stops working randamly everthing works like scroll wheen and clicks but the cursor would stop working ranomly repeatedly again and again.

[Dilip_18]

Hi@Praveen9654,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Mouse stops working randomly.

I have a few recommendations 

• Check to be sure the batteries are inserted correctly, and that they're not simply worn out. Fresh batteries are the cure for many wireless mouse problems.
• Remove the battery compartment cover on the bottom of the mouse, insert the battery, and then replace the cover. Turn on the mouse. Connect the USB receiver to the USB connection on your computer. Now, you can use the mouse.

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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