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06-12-2019 10:18 AM - edited 06-12-2019 10:41 AM
Yikes! That is seriously difficult to read.
Can you do the same thing, but this time use word wrap?
That is all I did to make what I put in the Notebook Knowledge Base article legible.
Otherwise, I will have to go through a real headache of pasting it into the notebook app.
I went ahead and did it.
Battery report COMPUTER NAME LAPTOP-E2I849S0 SYSTEM PRODUCT NAME HP OMEN by HP Laptop 15-dc0xxx
BIOS F.08 02/21/2019 OS BUILD 17134.1.amd64fre.rs4_release.180410-1804
PLATFORM ROLE Mobile CONNECTED STANDBY Not supported
REPORT TIME 2019-05-3121:59:43 Installed batteries Information about each currently installed battery
BATTERY 1 NAME Primary
MANUFACTURER HP SERIAL NUMBER -
CHEMISTRY LION DESIGN CAPACITY 49,157 mWh
FULL CHARGE CAPACITY 49,157 mWh CYCLE COUNT - Recent usage
Power states over the last 3 days
START TIME STATE SOURCE CAPACITY REMAINING
2019-05-2822:00:00 Active AC 101 % 49,896 mWh
2019-05-2902:29:42 Suspended 101 % 49,896 mWh
11:47:53 Active Battery 101 % 49,896 mWh
11:49:45 Active AC 101 % 49,896mWh
15:22:58 Active Battery 101 % 49,896 mWh
15:37:15 Active AC 88 % 43,613 mWh
15:37:21 Suspended 88 % 43,613 mWh
16:10:35 Active AC 100 % 49,526 mWh
17:26:31 Active Battery 101 % 49,896 mWh
18:12:55 Suspended 84 % 41,395 mWh
19:44:56 Active Battery 82 % 40,656 mWh
20:10:39 Suspended 69 % 34,373 mWh
21:38:12 Active Battery 68 % 33,634 mWh
21:38:16 Active AC 68 % 33,634 mWh
23:29:59 Active Battery 100 % 49,526 mWh
23:30:16 Suspended 100 % 49,526 mWh
2019-05-3012:27:26 Active Battery 100 % 49,526 mWh
12:27:26 Active AC 100 % 49,526 mWh
17:47:53 Suspended 100 % 49,526 mWh
21:42:55 Active AC 100 % 49,526 mWh
21:42:55 Active Battery 100 % 49,526 mWh
23:55:57 Active AC 19 % 9,240 mWh
2019-05-3100:17:51 Active Battery 43 % 21,067 mWh
00:36:34 Active AC 30 % 14,784 mWh
00:37:56 Active Battery 31 % 15,154 mWh
00:41:28 Suspended 28 % 14,045 mWh
11:47:07 Active Battery 61 % 30,307 mWh
11:47:07 Active AC 61 % 30,307 mWh
11:50:03 Active Battery 63 % 31,416 mWh
11:51:51 Suspended 62 % 30,677 mWh
13:17:46 Active AC 99 % 49,157 mWh
14:47:09 Active Battery 99 % 49,157 mWh
15:25:19 Active AC 90 % 44,722 mWh
17:21:28 Active Battery 100 % 49,526 mWh
17:22:02 Active AC 101 % 49,896 mWh
17:35:19 Suspended 101 % 49,896 mWh
19:59:17 Active Battery 101 % 49,896 mWh
20:18:45 Active AC 87 % 43,243 mWh
20:20:05 Active Battery 88 % 43,613 mWh
20:40:08 Active AC 72 % 35,482 mWh
21:59:43 Report generated AC 99 % 49,157 mWh
Battery usage
Battery drains over the last 3 days
START TIME STATE DURATION ENERGY DRAINED
2019-05-2911:47:53 Active 0:01:52 - -
15:22:58 Active 0:14:17 13 % 6,283 mWh
17:26:31 Active 0:46:23 17 % 8,501 mWh
19:44:56 Active 0:25:43 13 % 6,283 mWh
21:38:12 Active 0:00:03 - - 23:29:59 Active 0:00:16 - -
2019-05-3012:27:26 Active 0:00:00 - -
21:42:55 Active 2:13:01 81 % 40,286 mWh
2019-05-3100:17:51 Active 0:18:43 13 % 6,283 mWh
00:37:56 Active 0:03:31 2 % 1,109 mWh
11:47:07 Active 0:00:00 - - 11:50:03 Active 0:01:47 1 % 739 mWh
14:47:09 Active 0:38:09 9 % 4,435 mWh 17:21:28 Active 0:00:33 - -370 mWh
19:59:17 Active 0:19:27 13 % 6,653 mWh 20:20:05 Active 0:20:03 16 % 8,131 mWh
Usage history
History of system usage on AC and battery
BATTERY DURATION AC DURATION PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2019-02-18 - 2019-02-25 15:26:29 - 31:13:26 -
2019-02-25 - 2019-03-04 9:16:13 - 47:17:00 - 2019-03-04 - 2019-03-18 71:30:55 - 183:36:18 - 2019-03-18 - 2019-03-25 10:15:28 - 9:17:55 - 2019-03-25 - 2019-04-01 10:36:54 - 33:46:20 - 2019-04-01 - 2019-04-08 8:10:50 - 29:41:22 - 2019-04-08 - 2019-04-15 8:50:12 - 34:19:09 - 2019-04-15 - 2019-04-22 9:27:25 - 11:52:29 - 2019-04-22 - 2019-04-29 2:24:48 - 37:28:15 - 2019-04-29 - 2019-05-06 9:57:48 - 45:55:54 - 2019-05-06 - 2019-05-13 7:35:18 - 40:36:59 - 2019-05-13 - 2019-05-20 5:34:12 - 30:50:41 - 2019-05-20 0:00:23 - 5:23:25 - 2019-05-21 0:00:11 - 3:32:31 - 2019-05-22 - - 1:54:32 - 2019-05-23 1:02:06 - 5:10:42 - 2019-05-24 - - 4:58:27 - 2019-05-25 2:54:22 - 6:01:55 - 2019-05-26 0:02:03 - 6:59:46 - 2019-05-27 1:59:43 - 6:55:56 - 2019-05-28 0:58:21 - 7:49:15 - 2019-05-29 1:21:53 - 9:10:29 - 2019-05-30 2:12:59 - 5:24:23 -
Battery capacity history
Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
2019-02-18 - 2019-02-25 49,304 mWh 49,304 mWh
2019-02-25 - 2019-03-04 50,352 mWh 50,352 mWh
2019-03-04 - 2019-03-18 49,322 mWh 49,322 mWh
2019-03-18 - 2019-03-25 49,896 mWh 49,896 mWh
2019-03-25 - 2019-04-01 49,896 mWh 49,896 mWh
2019-04-01 - 2019-04-08 48,847 mWh 48,847 mWh
2019-04-08 - 2019-04-15 47,669 mWh 47,669 mWh
2019-04-15 - 2019-04-22 49,893 mWh 49,893 mWh
2019-04-22 - 2019-04-29 50,014 mWh 50,014 mWh
2019-04-29 - 2019-05-06 50,266 mWh 50,266 mWh
2019-05-06 - 2019-05-13 50,266 mWh 50,266 mWh
2019-05-13 - 2019-05-20 49,905 mWh 49,905 mWh
2019-05-20 49,896 mWh 49,896 mWh
019-05-21 49,896 mWh 49,896 mWh
2019-05-22 49,896 mWh 49,896 mWh
2019-05-23 49,896 mWh 49,896 mWh
2019-05-24 49,896 mWh 49,896 mWh
2019-05-25 49,896 mWh 49,896 mWh
2019-05-26 49,827 mWh 49,827 mWh
2019-05-27 49,526 mWh 49,526 mWh
2019-05-28 49,526 mWh 49,526 mWh
2019-05-29 49,526 mWh 49,526 mWh
2019-05-30 49,526 mWh 49,526 mWh
Battery life estimates
Battery life estimates based on observed drains
AT FULL CHARGE AT DESIGN CAPACITY
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2019-02-18 - 2019-02-25 1:56:05 - 1:56:05 -
2019-02-25 - 2019-03-04 2:23:14 - 2:23:14 -
2019-03-04 - 2019-03-18 2:14:37 - 2:14:37 -
2019-03-18 - 2019-03-25 3:50:47 - 3:50:47 -
2019-03-25 - 2019-04-01 1:47:28 - 1:47:28 -
2019-04-01 - 2019-04-08 1:58:48 - 1:58:48 -
2019-04-08 - 2019-04-15 1:55:07 - 1:55:07 -
2019-04-15 - 2019-04-22 3:41:22 - 3:41:22 -
2019-04-22 - 2019-04-29 2:56:31 - 2:56:31 -
2019-04-29 - 2019-05-06 3:30:37 - 3:30:37 -
2019-05-06 - 2019-05-13 4:10:41 - 4:10:41 -
2019-05-13 - 2019-05-20 4:23:53 - 4:23:53 -
2019-05-20 - - - - 2019-05-21 0:24:43 - 0:24:43 -
2019-05-22 - - - - 2019-05-23 3:59:31 - 3:59:31 -
2019-05-24 - - - - 2019-05-25 4:02:40 - 4:02:40 -
2019-05-26 - - - - 2019-05-27 1:33:16 - 1:33:16 -
2019-05-28 1:03:03 - 1:03:03 -
2019-05-29 3:15:56 - 3:15:56 -
2019-05-30 2:43:29 - 2:43:29 -
Current estimate of battery life based on all observed drains since OS install
Since OS install 2:24:24 - 2:24:24 -
I put it back into a readable format.
Based on the Battery-Report, my conclusion is that your battery needs to be replaced in order to regain useful mobile use of the notebook again.
If the Omen is still in warranty, the replacement shouldn't cost you anything, although generally, main batteries have warranty for one year.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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