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‎07-06-2023 02:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi , 

I have  "HP pavilion dv6 " and suddenly i Notice a charging issue ,  when i plug the ac adapter it start charging and the orange led is on , and after sometime and battery stop charging as if the ac adapter not plugged in and the charging led indicator is off  ,  when i unplug  and plug the  ac adapter again the orange charging led is on again for about 10 sec and the battery appear to be charging ,but then off again as if the ac adapter is not even plugged , the period of charging vary from time to time , sometimes can still charging for about 25 min before the same problem appear again . 

 

What i tried : 

- Turned off the computer , remove the battery and AC Adapter  and press the power button for about 1 min . 

- I bought a new ac adapter and tried it ,but problem still persist . 

-  Removed the battery and pugged the ac adapter , now the led indicator is white (No battery ) and always on , but when i turn on the computer , it turn off after about 1 ~ 5 min  (like there is no power source / AC Adapter) . 

- Run hardware test for the battery and AC Adapter and both appear to be OK in the test .

 

What could be the problem ? and is there any other thing i can try ? 

 

Regards 

 

 

 

 

 

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