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HP pen does not work on hp spectre x360 convertible 13-w0XX

hp spectre x360 convertible 13-w0XX
Microsoft Windows 10 (64-bit)

Hi, I just bought a HP pen and it did not work on my laptop although I followed the instruction given.
Do I need to download any software to use with the pen, or does my laptop compatible with the pen? 

 

Thank you

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HP pen does not work on hp spectre x360 convertible 13-w0XX

@Kavey
Thank you for posting on HP Support Community.

 

Let's try this: 

https://www.microsoft.com/en-us/p/hp-pen-control/9pj3vgvq4nmp?activetab=pivot:overviewtab

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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HP pen does not work on hp spectre x360 convertible 13-w0XX

hi, I downloaded it. And, it said not compatible with this computer. So, does it mean that the pen does not work with my laptop?Capture.JPG

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HP pen does not work on hp spectre x360 convertible 13-w0XX

@Kavey

Thank you for posting back. 

 

The HP Active Pen and the HP Active Stylus input devices do not work with HP Spectre 13-w000 x360 Convertible PCs. The computer is not designed for use with these devices. Click here: https://support.hp.com/us-en/product/hp-active-pen/7318059/document/c05321656 to know more about HP Spectre 13-w000 x360 Convertible PC - HP Active Pen and HP Active Stylus Not Supported

 

However, that's not the end of the road. You can use a passive stylus (also called a capacitive stylus) is a pen that acts just like a finger when touching a device screen.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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