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‎10-05-2019 11:36 PM

HP Recommended
Product: Pavilion 15-BC406TX
Operating System: Microsoft Windows 10 (64-bit)

I bought a laptop yesterday the power button in this laptop should be press all the way inside to turn it on is this normal for this model are is it a defect (HP 15-BC406TX)

1 REPLY 1

‎10-08-2019 04:23 PM - edited ‎10-08-2019 04:24 PM

HP Recommended

@sajanjohn
Thank you for posting on the HP Support Community.

 

For better clarity and to assist you better I would require more information regarding this:

  • Could you please share the photo of the computer-power button?
  • Is there any response by pressing the power button?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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