HP refuse to supply spare part after warranty expire.

[augernism]

2 years old and out of warranty, don't want a freebie, I just want to be able to buy a replacement. Battery is discontinued model 902499-856 ASSY-BATT 6C 79WH 3.43AH LI KB06079XL-PL.

3rd party USA Amazon sellers have some stock but won't ship to Australia. Have posted here previously and been told by mods that 'relevant HP dept. will contact me', but never happens.

Pretty rubbish support for a 'global IT vendor'. Running out of patience and advise never to buy HP from airport duty free or another country to that in which you live, even with 'International warranty. HP don't care after warranty period expires.

[Lil_Boy_Blue]

Hi

If you gave the SKU: it would help, however that battery is used in 13 models.

Therefore

https://www.au-laptop-battery.com/hp-902499-855-laptop-battery-121438.html

Genuine HP 902499-855 Battery 6860mAh, 79Wh , 11.55V, Black , Li-ion

• Item Number: NHPKB06XL79WHB8

• Battery Type: Li-ion
• Battery Voltage: 11.55V
• Battery Capacity: 6860mAh, 79Wh
• Battery Color: Black
• Cells Amount: 8-Cells
• Battery Cell Quality: Grade A
• Description:Original / Genuine - 1 Year Warranty
•  

• In Stock
• Original Price: Au$ 112.90
• Pay Now:
  Au$ 89.19
  ( Updated: Dec 2019 )

What an Oz dollar is worth compared to Pounds Sterling I know not, so is it good value?

OH!  47 quid ish.  Bargain.

[augernism]

Thanks but HP advise that the battery you suggest is not compatible model (902499-855)

I have to get 902499-856 (The last digit is different),

I need to buy an 902499-856, and which ships to Australia.

Details of the box are:

HP Spectre X360 15-Bl0XX

Battery (902499-856 - ASSY-BATT 6C 79WH 3.43AH LI KB06079XL-P)

Thanks.

[Lil_Boy_Blue]

AND you checked it out?

Yet again you wont / dont give the SKU: which would settle the matter.

https://www.laptopbattery.net.au/index.php?main_page=product_info&products_id=1208

Still available in OZ.

BYE.