• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-20-2020 12:47 AM

HP Recommended
Product: Elitebook 8560p
Operating System: Microsoft Windows 7 (64-bit)

My Elitebook has ac adapter light is always ON(white) even when I disconnect the ac adapter. If I press the power button, the pc doesn’t show any response.

 

I have tried unplugging RAM, HDD, CMOS battery but problem remains. I have tried long press on the power button but still no joy. 

I used the pc running on battery they properly shut it down then I plugged in the charger while the pc was OFF. On my next attempt to boot up, it started showing that behavior. 

kindly help

1 REPLY 1

‎01-20-2020 01:39 AM

HP Recommended

After a thorough search on the forum I came across this:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/EliteBook-8540p-Not-Powering-O...

 

...and it solved my problem

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.