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‎04-29-2020 05:53 AM - edited ‎04-29-2020 10:40 AM

HP Recommended
Product: HP ENVY - 15-k153nr S/N: 5CD450344M, K1X12EA#ACB, Russia
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have an HP Envy 15-k153nr laptop with a 15” screen, an i7-4510U processor and a GTX 850M discrete video card. It was purchased with Windows 8.1 for one language and then upgraded to Windows 10 Pro. Now the laptop motherboard has a problem and I want to replace it with a similar one. To do this I need the HP spare part number of this motherboard. In BIOS I see the system board ID as 228D.

 

Unfortunately in the Maintenance and Service Guide  there is no my motherboard for laptops of this series with a 15” screen and an i7-4510U processor and a discrete GTX 850M video card (pages 27-31).

 

Unfortunately this laptop does not have on the bottom of the covers for accessing RAM under which there is usually a sticker with the HP spare part number of the motherboard. To access this sticker I must again completely disassemble the laptop.

 

How can I find out the HP spare  part number of this motherboard without disassembling the laptop because I still use it? Can someone help me?

 

Thank you

 

 

2 REPLIES 2

‎04-29-2020 08:08 AM

HP Recommended

@porcelana 

Try using this tool:  HP PartSurfer



I am a volunteer and I do not work for, nor represent, HP
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‎04-29-2020 10:48 AM

HP Recommended

Thank you for your quick reply. I am familiar with this HP parts search tool, but unfortunately this tool does not allow you to get any data about my laptop.

 

I still hope to get help here.

 

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