HP spectre x360 13-4136nl: Inverted Giroscope operation

[Vinzlp]

I upgraded to win 10 ver 1903 with a clean installation, because original intallatioN had problems with win 10 upgrades.

After Installation, the keyboard and mouse are enabled/disabled @ opposite expected conditions. In particolar, when the angle between keyboard and screen is less than 180 degree  keyboard and mouse are disabled and screen is overturned.

From about 200 deg to 360 deg keyboard and touchpad is enabled.

I also installed ho suport assistant and al drivers are updated

Regards

Vincenzo

[Echo_Lake]

@Vinzlp
Thank you for posting on the HP Support Community.

• Have you tried updating the system Bios?

While you respond to that, let's try these steps: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.

BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Vinzlp]

Dear Echo_Lake,

I already done suggested steps, anyway  I tried again without success, it remains with the same issues

regards

Vincenzo

[Echo_Lake]

@Vinzlp

Thank you for posting back.

I recommend you uninstall HID sensor from device manager and restart the computer and check.

If the issue persists, follow the below steps and check.

• Press Win + R -> type 'regedit' and enter
• Registry editor will open up.
• Goto path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation
• Check the value of Enable file if it is 0 rotation will be OFF if 1 rotation will be ON.
• Restart and Autorotation will work.

Keep me posted for further assistance.

[Vinzlp]

Dear Sirs,

The problem is not that Giroscope doesn't work but, that it works as inverted

Anyway, please clarify to me which record have to be changed

Here in attachment the registry screen shots of current configuration

Regards

Vincenzo

[Echo_Lake]

@Vinzlp

Thank you for the screenshot.

Change the value of the LastAutoRequest from (0) to (1)

Keep me posted.

[Vinzlp]

I changed the constant as per your sugestion and restarted the PC.

No improvement has been observed the isuue is still present

here below  the screen shot

regards

Vincenzo

[Vinzlp]

keyboard and mouse disabled

[Echo_Lake]

@Vinzlp

Follow the steps below.

1. Hold down the ctrl and alt keys at the same time and then press the up arrow key while you are still holding down the ctrl + alt keys.

2. Click the Intel® Graphics Media Accelerator icon in the system tray.

3. Select Graphics Properties.

4. Click Display Settings.

5. Check the box labelled Enable Rotation and then click Apply.

6. Click OK to confirm the change.

The rotation feature should be now enabled. 

Next, uninstall Keyboard and Mouse device from device manager.

1. Use shortcut keys Win + X on Windows 10.
2. Select Device Manager.
3. Expand the entry. Right-click the Keyboard and Mice and other pointing device and select Uninstall device one by one.
4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.
5. Reboot the computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Vinzlp]

The procedure @point 1 doesn't work, because it was prepared for WIN xp and I have win 10, besides in the Intel setting we do not have the autorotation flag