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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- HP stream 11 laptop won’t start!

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04-11-2019 06:45 PM
Took it apart and thought I had the ribbons in the correct place and al the way in and now it won’t power on so I assume I don’t 😭 please someone show me a diagram you can actually see where the ribbons need to be! Thanks in advance!
04-20-2019 03:43 PM
04-23-2019 11:01 PM
I’ve tested parts. Taken the battery out and replaced it. All the hardware is in good shape. The ribbons are all good and the structure is still in perfect condition. I have held power button down for 30 secs. Done this and then turned on and off quickly 3 times. I’ve held the power button and the b and windows keys and nothing. Any ideas?
05-02-2019 09:41 PM
Yes! When I hold power button down for 10 secs or so the screen will flash and I know that the screen isnt the problem. The power button comes on and so does the power and charging lights. It sounds like it is in sleep mode? But no combo of keys seems to wake it!
05-03-2019 03:39 PM
Bootable from a USB.
Hi
Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833
Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.