HP update made SSD not working MZ-VLB1T0B. now laptop is out of service How can I get help.

[Nirav100]

The Laptop is updated with patches and on reboot the SSD start not detecting I have SSD MZ-VLB1T0B installed in HP laptop originally.  how I can fix. there was issue with firmware update which make SSD Stone, is this the case?

[BeemerBiker]

Did you clone the original drive to your new one?

How did you install windows on the new drive?

Did you use cloud recovery?

Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.

[Nirav100]

Product id is 12-bal095CL - 50U00UA#ABA

i have not clone original drive to new one.

I have not yet install windows on new one , i have not yet install new one. planning to buy new one if this does not work.

the windows is not UP, system does not detect SSD and I get Bios screen stating media with OS not found. press F2 select media.

[BeemerBiker]

I do not understand what you're asking for or what the problem is.

I do know that you can do a factory install a software on your system using t the cloud recovery cloud recovery

Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.

[Nirav100]

The problem is not buying new SSD and do recovery. The issue is firmware update pushed by HP has Zapped my SSD, and not available to the laptop BIOS, BIOS is not able to detect it. Laptop is bootable with recovery but there is no internal media available to reflash. I can buy new one and replace. But I would like to see if any Samsung SSD firmware available that can be flash on SSD

Samsung has this functionality available for retail SSD. for OEM part they want to contact HP. and they have not listed  MZ-VLB1T0B this version of SSD on Samsung website. I was looking for help to update SSD firmware so i can revive the SSD which is not working due to faulty firmware.

[Nirav100]

looks like software driver page has error today, it is not lading any item. hope HP will fix it soon.

[BeemerBiker]

Are you referring to firmware updates to the SSD such as any of the following?

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Diagnosing-and-Fixing-Problems-with-NVMe-and-...

It is still not clear to me what caused the problem in the first place.  Did you upgrade the firmware on the Samsung M .2 drive and that caused it not to boot?

If you press F2 and the UEFI diagnostics say there is no disk drive then your drive is defective and needs to be replaced.  

There is information here about what to do if the operating system cannot be found.

https://support.microsoft.com/en-us/topic/-an-operating-system-wasn-t-found-error-when-booting-windo...