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‎06-29-2017 04:22 AM

HP Recommended
Product: HP x2 Detachable Laptop-10t to
Operating System: Microsoft Windows 10 (64-bit)

I buy this small laptop HP x2 Detachable Laptop-10t touch

 

So I can carry out to work easily, it's very light and compact. But I just relize that I can't charge laptop from another charger at all. which make me to carry BIG HP charger too. so it not nice now.

 

How can I enable my laptop to charge from another charger and usb-c cable?

 

Thanks,

Suphot

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-30-2017 03:14 PM

HP Recommended

Hi @supersuphot,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are having issue with the computer not charging from different charger. Don't worry as I have a few suggestions which should help you resolve this issue.

I did go through the product specfications and found that its a 45 W AC adapter shipped with your PC.

HP does not recommend any upgrade or downgrade of any parts, however, you can purchase a compatible charger with same specifications which should work.

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-30-2017 03:14 PM

HP Recommended

Hi @supersuphot,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are having issue with the computer not charging from different charger. Don't worry as I have a few suggestions which should help you resolve this issue.

I did go through the product specfications and found that its a 45 W AC adapter shipped with your PC.

HP does not recommend any upgrade or downgrade of any parts, however, you can purchase a compatible charger with same specifications which should work.

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No

‎07-03-2017 11:18 AM

HP Recommended

HI @Jeet_singh,

 

Thanks for the answer :generic: I will try with match spec adaptor.

Was this reply helpful? Yes No

‎07-03-2017 06:00 PM

HP Recommended

Hi @supersuphot,

 

Thank you for replying,

I appreciate your time and efforts,

 

Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.

Regards,

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No
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