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‎06-05-2023 09:18 AM

HP Recommended
Product: HP EliteBook x360 1030 G3 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I use a HP Elitebook x360 1030 G3 with two USB-C ports tgat can be used for both charging and data transfer.

I tried charging it with both slots and it didn't work but worked with a HP Elitebook x360 1032 G2 and some other devices that support USB-C for charging.

I tried changing the section of the power cable that plugs to the wall and trying different outlets but it still didn't work.

Please what can i do.

Category:
1 person had the same question
1 REPLY 1

‎06-05-2023 12:02 PM

HP Recommended

@Ayoniyi 

 

Its specs   

              https://support.hp.com/us-en/product/hp-elitebook-x360-1030-g3-notebook-pc/19753388/model/19753496/d...

 

It has  (2) USB 3.1 Type-C with Thunderbolt. You should be able to charge your machine using 1 port (any) using a compatible charger with wattage rating 65W or more.

 

Regards.

 

BH
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