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- HP x360 Right Hinge Joint Jammed

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07-16-2024 10:48 PM

Hi,
I've had my HP Spectre for about 3-4 years now and about a year ago (just after the warranty expired) the hinge got stuck like this. I had to use it for uni and work so I couldnt exactly send it out to get repaired. I don't know how it happened, there was no physical damage one day I just opened it and it was like that. Its sort of jammed at a 90 degree angle, I've tried pushing it back out but I think theres something gone wrong inside. Is there any way anyone has found to get a good replacement for the hinge? Or any way to do it yourself?
07-19-2024 01:49 PM
Hi @epicsome
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support