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‎08-28-2020 10:01 PM

HP Recommended
Product: HP 17 p-121
Operating System: Microsoft Windows 10 (64-bit)

I have an HP 17-p121wm laptop and I need to add memory to it. This laptop has the whole plastic bottom case no doors to open to get to the things inside. After taking all the screws out I can not get the plastic to unsnap under the CD drive. I do not know what is holding it on but it will not budge.118614761_309841137023416_3627824328361682040_n.jpg

 

Any help would be great.

 

1 REPLY 1

‎08-28-2020 10:06 PM

HP Recommended

Hi:

 

Below is the link to the service manual. 

 

See chapter 6 starting on page 30 for how to remove the base enclosure.

 

http://h10032.www1.hp.com/ctg/Manual/c04777516

 

There are screws underneath the rubber feet, and the DVD drive must also be removed.

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