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- Re: Hard Disk Fail
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03-03-2021 10:12 PM
to make a long story short, my laptop fell off my desk and messed up the Hard Disk.
i was wondering if i could get any help fixing my hard disk and if it is recoverable.
failure id is in the image
Solved! Go to Solution.
Accepted Solutions
03-04-2021 07:27 AM
Hi:
You will have to install a new hard drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
h10032.www1.hp.com/ctg/Manual/c03909856.pdf
After you replace the drive, you can buy a USB to SATA cable, plug it into a working PC's USB port and see if you can read/copy any of your files from the damaged hard drive to the PC.
Something like this...
03-04-2021 07:27 AM
Hi:
You will have to install a new hard drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
h10032.www1.hp.com/ctg/Manual/c03909856.pdf
After you replace the drive, you can buy a USB to SATA cable, plug it into a working PC's USB port and see if you can read/copy any of your files from the damaged hard drive to the PC.
Something like this...
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