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‎01-02-2020 09:06 AM

HP Recommended
Product: Pavilion Laptop 15-cc1xx
Operating System: Microsoft Windows 10 (64-bit)

The hard disk test came with the result showing:

ShortDST: Failed

Failure ID: M4HU5X- 000A02-MFPUQK-60RU03

Product ID: 2UJ64PA#UUF

Hard Drive 1

 

 

If someone can please help on how to fix this and how sever is this problem?

Thank you.

1 REPLY 1

‎01-04-2020 04:18 PM

HP Recommended

@Fry_and_Laurie
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HARD DRIVE Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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