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‎09-24-2018 04:28 AM

HP Recommended
Product: HP 250 G3
Operating System: Microsoft Windows 8.1 (32-bit)

I instaled HP PC Hardware Diagnostics Windows and got Hard Disk failure ID  RU06MD-7J698B-XD7V6K-60X513.

 

Is my Hard Disk dead?

 

Regards

Elvira

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2018 07:19 AM - last edited on ‎09-26-2018 04:24 PM by Retired

HP Recommended

Hi, Elvira:

 

Unfortunately, yes it is.

 

You'll need to replace the hard drive.

 

You can enter the code in the box at the link below to see the results of that code...

 

https://support.hp.com/us-en/contact-hp

 

99.9% of the time you get one of those hard drive failure codes, you have to replace the hard drive.

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1 REPLY 1

‎09-24-2018 07:19 AM - last edited on ‎09-26-2018 04:24 PM by Retired

HP Recommended

Hi, Elvira:

 

Unfortunately, yes it is.

 

You'll need to replace the hard drive.

 

You can enter the code in the box at the link below to see the results of that code...

 

https://support.hp.com/us-en/contact-hp

 

99.9% of the time you get one of those hard drive failure codes, you have to replace the hard drive.

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