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‎05-20-2017 11:37 AM

HP Recommended
Product: Pavilion 15-P077TX
Operating System: Microsoft Windows 10 (64-bit)

My HP Laptop is 3 years old (Out of warranty) but now my hard disk has failed. My hard disk model is 

HTS541010A9E680

 

p/n: 0J34283

 

Manufacturing Date mentioned is: MAY 14

 

As far as i know, HGST hard disks have 3 year warranty. Can I know whether my hard disk still in warranty and will it be replaced at authorized Service center?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2017 11:45 AM - edited ‎05-20-2017 11:46 AM

HP Recommended

If it is the hard drive that came with the laptop it only has an OEM warranty of 1 year same as the laptop so hard drive replacement is going to be at your expense. Post back if you want assistance with replacement, selecting and finding hard drive to buy and software migration or reinstallation. We would need to know where you live (country)? 

View solution in original post

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2 REPLIES 2

‎05-20-2017 11:45 AM - edited ‎05-20-2017 11:46 AM

HP Recommended

If it is the hard drive that came with the laptop it only has an OEM warranty of 1 year same as the laptop so hard drive replacement is going to be at your expense. Post back if you want assistance with replacement, selecting and finding hard drive to buy and software migration or reinstallation. We would need to know where you live (country)? 

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‎05-20-2017 11:58 AM

HP Recommended

Thanks. I just wanted to know about the warranty.

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