Hard Drive Failure

[feezy]

I have a HP Notebook that I purchased for my son in Dec last year.  The hard drive went out earler in the month and by time I found my receipt which was 5 days after the purchase date HP refuses to offer any type of assistance.  Their system does not allow you to open up a repair request with out having a dated receipt.  After having purchased multiple products from HP  does anyone know of an hard drive that is better than HP's.  I won't be purchasing another HP product after this one since this is the second one that the hard drive has gone out in.  I thought it was a fluke at 1st but I think it is time to explorer other options.

[Paul_Tikkanen]

Hi:

HP doesn't manufacture any of the hardware that goes into their PC's.

The drives all come from other manufacturers such as hitachi, samsung, western digital, seagate...

If your son doesn't need a lot of drive space, you may want to consider replacing the drive with a more reliable, better performing solid state drive.

I use this SSD in 2 of my HP notebook PC's and two of my HP desktop PC's.  It works great and is reasonably priced at the lower storage capacities.

https://www.amazon.com/SanDisk-240GB-Solid-State-SDSSDA-240G-G26/dp/B01F9G43WU/ref=sr_1_1?ie=UTF8&qi...

If you need a 1 TB replacement mechanical hard drive, then this one would be recommended...

https://www.amazon.com/Seagate-BarraCuda-2-5-Inch-Internal-ST1000LM048/dp/B01LYNQXCP/ref=sr_1_3?ie=U...

[Lil_Boy_Blue]

Hi

Exactly as Paul states.

EU gives 2 years cover from the seller, not the manufacturer.

The born on date proves the age of the PC just  as surely as a receipt in my view.

  This date would co-incide with with your receipt, and it is generated by HP, so there should be no dispute really.   However,

https://support.hp.com/us-en/product/hp-pavilion-15-cc100-laptop-pc/16842299/model/18567228

HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering fro...	0.22MB
HP Pavilion 15 Laptop PC - Maintenance and Service Guide	5.13MB

HP dont really make Hard Drives, so perhaps a Western Digital?

Jst has to match one of these sets of parameters

 2-TB, 5400-rpm, SATA, 7.2-mm hard drive

1-TB, 5400-rpm, SATA, 7.0-mm, Hybrid 8.0-GB hard drive

1-TB, 5400-rpm, SATA, 7.2-mm hard drive

500-GB, 5400-rpm, SATA, 7.0-mm hard drive

If in doubt please ask.

https://www.microsoft.com/en-us/software-download/windows8iso

https://www.microsoft.com/en-us/software-download/windows10

[feezy]

He uses it to play games.  I did not know they took up so much space.  The hard drive is a seagate barracuda. I put my external in there to test the system but he filled it with games.  Its only 320 gb.  I have contacted seagate also and I have not heard bavk from them.  Thanks for the warranty onfo I will dedinitely be researching that.

[Lil_Boy_Blue]

Prego.

https://www.thisismoney.co.uk/money/bills/article-1677034/Two-year-warranty-EU-law.html