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‎03-15-2025 06:18 PM

HP Recommended
Product: HP Notebook - 15-db1032cy
Operating System: Microsoft Windows 11

Someone plz help.  After rebooting my laptop, I had to push F2 to get into System Diagnostics after it told me to. Then I continued to do a test on the Hard Drive… the Smart Check Passed. But the Long DST Failed.  It gave me Failure ID: Q08DWF-0A90CJA-XD7U3F-618W03.  What does this mean?  I hope my hard drive is not lost!!  

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‎03-17-2025 11:04 AM

HP Recommended

It means that it is failing. Try to save your important data to an external storage device as soon as possible.

 

You will need to replace the SSD with a new one. They are pretty inexpensive at less that $100.00.

 

Guaranteed compatible PCIe Gen4 NVMe 2280 SSD products by Crucial Memory

https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-15-db1032cy


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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1 REPLY 1

‎03-17-2025 11:04 AM

HP Recommended

It means that it is failing. Try to save your important data to an external storage device as soon as possible.

 

You will need to replace the SSD with a new one. They are pretty inexpensive at less that $100.00.

 

Guaranteed compatible PCIe Gen4 NVMe 2280 SSD products by Crucial Memory

https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-15-db1032cy


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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