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Locked

‎06-16-2021 04:11 PM

HP Recommended
Product: HP Notebook - 15-bs020cy
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My notebook failed the Hard Drive/SSD Optimized DST Check, but passed the short check. Failure ID is PU67J2-8T7AM7-XD7UQK-61QD03. Computer still boots up and runs, but is extremely slow. What does this mean?

 

Thanks,

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2021 11:56 PM

HP Recommended

@StarryHillz 

 

Its HDD is failing.  Please backup your files/data now and saving money to buy new HDD.

 

Regards.

BH
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5 REPLIES 5

‎06-16-2021 11:56 PM

HP Recommended

@StarryHillz 

 

Its HDD is failing.  Please backup your files/data now and saving money to buy new HDD.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-19-2021 10:04 AM

HP Recommended

Thanks! I replaced the hard drive and it is working great now!

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‎06-19-2021 04:17 PM

HP Recommended

I have a problem that I have been using ssd for last 6 months in my hp pavilion. Problem is that C drive goes full of memory until and unless my laptop stay turned on ! but when i do shut down and restart my laptop it then show free space in my c drive. What to do in this situation? Please help

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‎07-13-2021 05:51 PM

HP Recommended

Turns off before or right after windows starts  so how do I save my files  now can they be saved

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‎07-13-2021 05:56 PM

HP Recommended

How do I back up my files can they be backed up now

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