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ByrneSA
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Message 1 of 2
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Hard Drive Test Failure ID Code

HP Recommended
Notebook
Microsoft Windows 10 (64-bit)

HP notebook is sluggish and hangs. When I run diagnostic quick test on hard drive I get failure ID# 94S8G1-7QAAJ8-MFPWMF-60RQ03. My question is, do I have to replace hard drive or is there another, less catastrophic fix? Thanks

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Paul_Tikkanen
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HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
94S8G1-7QAAJ8-MFPWMF-60RQ03OKXXXXXXXXXX3/13/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive, and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

HP 15 Notebook PC Maintenance and Service Guide

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Notebook - 15-f305dx Software and Driver Downloads | HP® Customer Support

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