Hard Drive failure HP Pavilion x360 13-s120nr

[KalCO]

Was attempting to trouble shoot a 100% disk usage issue. During that process ran the PC Hardware Diagnostics UEFI fast tests and HD failed the SHORT DST test with a Failure ID: 60CFMH-7QW9AT-GXGJMF-60UG03 and Product ID: M1X01UA#ABA. Was unable to find any further info in regard to that error message. As of this morning the the laptop will no longer boot and shows Boot Device Not Found message with Hard Disk (3F0)  displayed.

So my question is can anyone recommend a decent direct replacement HD?

I'd perfer to replace the current ATA Toshiba MQ01ABF050 500GB drive with a good quality SSD drive if compatable with the existing laptop hardware. Close to or slightly larger capacity is fine.

I'd also ask for assistance in reinstalling the HP image.

Thanks in advance. 

[iomare]

Hi,

Your best choice is most likely the 2.5" Samsung 860evo of your desired capacity.

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

On page 27 of the service manual (for the 13-s000 series which should be the same) you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c04642238

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC  until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-13-s100-x360-convertible-pc/8499316/model/8961334

 I recommend to install HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

Let me know if you need further help,

David

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https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

[KalCO]

Thanks for the insight. 

Have a Sansung SSD drive on order, it's even on sale!

I'll try the proceedure suggested once I recieve the drive and get it installed then post a sucess or failure as it occures.

Thought I'd have to cough up the additional $45 to purchase HPs recovery USB, hopefully that won't be the case.

[iomare · Accepted solution]

Your welcome.

No, not necessary to get a recovery drive. The clean install will work great and you will notice the improved performance especially with a new SSD

Anyway, let me know if you need any further help and how it works out.

All the best,

David

[KalCO]

Success! 

New Samsung 860 EVO 500GB SSD drive installed and Windows 10 installed.  Perceptively faster boot time.

Now in process of reinstalling the HP drivers and support tools I want then its on to all the other stuff  we use day to day. 

David,

Much thanks for your info on this.