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- Notebooks
- Notebook Hardware and Upgrade Questions
- Hard disk Failure
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05-22-2017 03:47 AM
Hi,
My laptop has an HD error using HP Hardware Diagnostics: UOF31G-7428LE-MFPWWK-609003
I think I have an HD failure anf I have to replace it.
Do you recommend me any website to buy an ATA HD?
Solved! Go to Solution.
Accepted Solutions
05-23-2017 09:08 AM
Hi! @Alexcabronero, Welcome to HP forums.
I understand you are getting hard disk failure when you ran system diagnostics on your PC.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your PC?
It's certain that hard drive on your PC is faulty, please replace the hard drive with the below-listed part number.
Hard drive part number-676521-005-1 TB, 5400 rpm.
You can order the part from HP parts store using this link.
Refer the product maintenance and service guide for more information.
Let me know if this helps!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
05-23-2017 09:08 AM
Hi! @Alexcabronero, Welcome to HP forums.
I understand you are getting hard disk failure when you ran system diagnostics on your PC.
Don't worry I'd like to help you out.
Did you make any software or hardware changes on your PC?
It's certain that hard drive on your PC is faulty, please replace the hard drive with the below-listed part number.
Hard drive part number-676521-005-1 TB, 5400 rpm.
You can order the part from HP parts store using this link.
Refer the product maintenance and service guide for more information.
Let me know if this helps!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
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