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‎03-02-2018 05:16 PM

HP Recommended

My laptop has been randomly crashing. I ran diagnostics on the hard drive and got Failure ID:

GLHXLK-78U91V-MFPV7G-60US03

 

What, if anything, does this tell me? What is my next step? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-02-2018 05:17 PM

HP Recommended
Replace the hard drive. Post back to discuss further. Are you under warranty?

View solution in original post

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4 REPLIES 4

‎03-02-2018 05:17 PM

HP Recommended
Replace the hard drive. Post back to discuss further. Are you under warranty?
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‎03-02-2018 05:20 PM

HP Recommended

I'm not sure. I'll have to check. Thanks.

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‎03-02-2018 05:22 PM

HP Recommended

No, I'm not. It may be time for a new laptop, anyway.

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‎03-03-2018 05:37 AM

HP Recommended

OK but a hard drive is a small fraction of the cost...maybe $50-70US

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