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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Hard drive Failure ID Message

Create an account on the HP Community to personalize your profile and ask a question
07-25-2023 06:26 PM
Hey there HP community,
I wanted to share an issue I recently encountered with the HP PC Hardware Diagnostics UEFI check. During a test for my Hard Disk, the smart check passed, but the Long DST check failed, and it displayed a Failure ID: U0EKM3-000BNF-MFGJLK-61F903.
I'm reaching out for your assistance in understanding the meaning of this code and finding a solution to my situation. Any help you can provide would be greatly appreciated and extremely helpful for me.
Note: Picture attached below:
07-25-2023 07:37 PM
Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.
For (original) Windows 10/11. please use Cloud Recovery tools
https://support.hp.com/us-en/document/ish_4511095-4511141-16
Regards.
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