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‎02-16-2022 09:22 AM

HP Recommended
Operating System: Microsoft Windows 11

i am using windows 11 and facing issue of 100% disk usage. I tried updating the windows, drivers, disabled windows search, superfetch, but the issue persists. I ran a harddrive diagnostic from boot option and error "PU0FPH-930B1F-XD7W21-60X103" was shown. Please guide me to resolve the issue.

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1 REPLY 1

‎02-16-2022 09:56 AM - edited ‎02-16-2022 09:56 AM

HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
PU0FPH-930B1F-XD7W21-60X103OK00000000002/16/22303Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

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