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- Notebook Hardware and Upgrade Questions
- Re: Hard drive failed
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03-17-2019 02:33 AM - edited 03-17-2019 03:16 AM
I believe my hard drive crashed & needs to be replaced. What hard drives are compatible with my laptop? And how do I install it?
03-17-2019 03:34 AM - edited 03-17-2019 03:42 AM
What leads you to believe that your hard drive crashed?
What, in detail, are the symptoms? If there is no fail code it may be still useable.
Is your notebook still in warranty?
What is the product number of your notebook?
hint: Look at the bottom of your notebook amongst the tiny letters for the ProdID. Post it in your next reply to your thread.
From the applicable Maintenence & Service guide:
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03-17-2019 10:30 AM - edited 03-17-2019 10:55 AM
It says no hard drive installed when I do system diagnostics. When I boot up my computer, I have a black screen that says:
Boot device not found
Hard disk (3f0)
F2 system diagnostics
For more information, please visit: www.hp.com/go/techcenter/startup
My notebook is not under warranty.
The product #V9S70AAR.
I found this hard drive on Amazon, it's it compatible?
03-17-2019 11:10 AM - edited 03-17-2019 11:12 AM
Thanks for the product number.
Is the system diagnostics you are using by use of the F11 keystroke? The HP PC Hardware diagnostics is located on the hard disk in a partition.
You should try reseating the hard disk.
Yes, that notebook hard disk is compatible with your notebook.
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03-18-2019 02:35 AM - edited 03-18-2019 02:36 AM
@ymv1021 wrote:No it's by pressing F2 when the computer boots up to that black screen. Should I press F11 instead?
No. Sorry. I meant to say F2.
Actually it may be worth a try to see if pressing F11 brings up the HP Recovery Manager. That would be an indication that would mean that the hard drive is OK.
See the thread at the link in the line below this one.
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03-19-2019 01:09 PM
So when I pressed F11 as it was starting up, it just went to a blue screen & stood like that. What does that mean? Also, sorry for the delay. I've been sick the past couple of days but thank you for all of your help.
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