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Common problems for Battery
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‎12-23-2025 12:26 PM

HP Recommended

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‎12-23-2025 02:10 PM

HP Recommended

Enter the required information at the link below and it should provide a report of the code and the recommended way to fix it.

 

HP Customer Support - Service Center

 

Below is the link to the service manual  where you can find the hard drive removal and replacement procedure.

 

HP Pavilion Notebook (Intel)Star WarsTM Special Edition Notebook Maintenance and Service Guide

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD) because most likely the code will indicate the drive may need to be replaced.

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